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All Open Claims
| Claim # ↕ | DOL ↕ | Rec'd | Insured ↕ | Zip | Carrier | Appraiser | Sev | Status | Report Lag ↕ |
|---|
Upcoming Tasks & Appointments
Claims Register — All Claims
All DIS claims · company-wide database
| Claim ID | Insured | Loss Address | LOB | Carrier | Date of Loss | Disputed | Status | Appraiser |
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The Dispute
Insured filed a claim on 03·02·2026 following a hailstorm event confirmed by NOAA station KTPA (1.25" hail measured). Carrier-assigned field adjuster inspected on 03·09·2026 and authorized only spot repairs ($4,200), citing "cosmetic damage only." Insured commissioned independent roofing engineer report (Vance & Associates, P.E., Lic. FL 64119) which documented full functional damage across all four roof slopes.
DIS retained for neutral damage assessment on 03·14·2026. Initial review confirms hail event severity and damage pattern consistent with engineer findings. Estimated replacement cost: $82,600 (per field assessment and Xactimate estimate).
DIS Recommended Settlement
Field assessment supports full roof replacement. Estimated replacement cost exceeds initial carrier settlement. Estimated time to resolution: 14 days.
Open a New Claim Dossier
Capture the dispute at intake. All fields are time-stamped and form the foundation of the chain-of-custody record.
Before You Start
Have these documents ready, or note their absence in the narrative:
- • Carrier denial / partial denial letter
- • Policy declarations page
- • Field adjuster's report
- • Independent estimate or engineer report
- • Photos of loss site (minimum 12)
- • Sworn proof of loss, if filed
New Assignments
Assign and reassign claims to appraisers, and monitor which assignments are still awaiting appraiser acknowledgment.
Look Up & Assign a Claim
Awaiting Acknowledgment
Acknowledged — Last 30 Days
Diary & Tasks
All Activity · Last 24 Hours
Invoicing
Log time, expenses, and mileage per claim. Invoice amounts are calculated by admin.
Time Entries
| Date | Claim # | Description of Work | Hours | |
|---|---|---|---|---|
| Total Hours | 0.00 | |||
Calendar
Upcoming Tasks
Analytics
Disputed Claims Volume · Trailing 12 Months
Settings
Firm Profile
Security
DIS Admin Portal
Disputed Insurance Settlements, Inc. · Management Console
Claims This Month
| Claim ID | Insured | Appraiser | Status | Days Open |
|---|
Upcoming Reports Due
Un-Invoiced Hours · This Month
| Appraiser | Hours | Claims | Action |
|---|
Unaccepted New Assignments — All Appraisers
All Open Tasks — All Appraisers
| Due Date | Task / Action | Claim | Assigned To | Priority |
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Claims Administration
| Claim ID | Insured | Carrier | Appraiser | Date of Loss | Days Open | Amount | Status | Action |
|---|
User Management
Assign Claims to Appraisers
All open claims · pulled live from claim database
Open Claims · Drag to Reassign
All Tasks — All Appraisers
| Priority | Due Date | Task / Action | Claim | Assigned To | Status | Action |
|---|
Company Calendar
Invoicing & Appraiser Payout
| Appraiser | Claim | Date | Hours | Description | Invoice # | Status |
|---|---|---|---|---|---|---|
| M. Reyes | DIS-2026-0498 | 04·28·26 | 14.5 | Field inspection + report | INV-2026-0498-A | Invoiced |
| T. Chen | DIS-2026-0467 | 04·22·26 | 22.0 | Commercial assessment | INV-2026-0467-A | Paid |
| L. Patel | DIS-2026-0411 | 04·19·26 | 8.5 | Auto inspection + photos | INV-2026-0411-B | Paid |
Reporting Center
Past Due Reports
Claims with overdue field reports or submissions by appraiser.
Upcoming Reports Due
Reports due within the next 14 days, by appraiser and claim.
New Claims This Month
All claims opened this month, by carrier and appraiser.
Yearly Claims Summary
Year-to-date volume, resolution rates, and appraiser performance.
Invoiced Hours Report
All invoiced time by appraiser, claim, and carrier for the period.
Appraiser Payout Summary
Gross pay, hours, mileage, and expenses per appraiser for period.
Company Administration
Company Information
System Settings
System Administration
System Settings & Options
Appraiser Permissions
| Permission | Appraiser | Admin |
|---|---|---|
| Create new claims (FNOL) | ||
| Void / close claims | ||
| View all appraisers' claims | ||
| Approve invoices | ||
| Mass reassignment | ||
| Edit claim details | ||
| Upload documents / photos | ||
| Add diary notes / tasks |
Reset a User Password
Select a user and set their new password. The user must change it on next login.
Change System Login Password
Changes the shared workbench access password. Use this to lock out a departed appraiser immediately.